Recently, the term “brand” or “branding” seems to be a bit of a buzzword. We want to take a deep dive and really help you understand what “branding” is and what it really means to represent your brand through business practices.

Digital customer service is exactly what you think it is – the same classic customer service pillars in a digital format!

We have worked with many law firms over the years and we find it so exciting to see the growth these clients can have by implementing just a few simple tactics into their digital marketing efforts!

If you run a service-based small business, you truly understand the importance of consistent leads. Without a steady stream of incoming clients or returning customers, it can be difficult to run a profitable business.

Mirroring simply means taking stock of another’s body language, tone of voice, word choices, facial expressions, or all of the above, and mirroring their behavior back to said individual.